Privacy Policy
Last updated: January 2025
At AskTheBook, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform.
By using AskTheBook, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect your email address and password (encrypted). We may also collect your name if you choose to provide it.
Document Content
We process and store the documents you upload to our platform. You can mark documents as private, which enables additional encryption. We use your documents solely to provide our services.
Usage Data
We collect information about how you interact with our platform, including chat messages, quiz attempts, study plan usage, and feature usage. This helps us improve our services.
Technical Information
We automatically collect certain technical information, including IP address, browser type, device information, and usage patterns.
How We Use Your Information
- To provide, maintain, and improve our services
- To process your documents and generate AI responses, summaries, and study materials
- To personalize your learning experience
- To communicate with you about your account and our services
- To detect, prevent, and address technical issues
- To comply with legal obligations
Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using SSL/TLS
- Private documents are encrypted at rest with additional encryption layers
- We use secure authentication and authorization mechanisms
- Regular security audits and updates
- Access controls and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information or document content. We may share your information only in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud storage, AI processing)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
- With Your Consent: We may share information with your explicit consent
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us through our support channels.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels or visit our homepage.